Your best reps know the catalog by heart. Now anyone can.
DimB makes product expertise available to anyone who needs it.
Used by sales repsCSRscounter teamse-commercebranches
Built for B2B • Works with ERP / PIM / spreadsheets • Expert-approved relationships
Find cross-references in seconds (not minutes)
•
Surface in-stock alternatives when items are unavailable
•
Turn tribal knowledge into structured product data
•
Recommend compatible add-ons at quote time
•
Find cross-references in seconds (not minutes)
•
Surface in-stock alternatives when items are unavailable
•
Turn tribal knowledge into structured product data
•
Recommend compatible add-ons at quote time
Before & After
What changes when your team has the answers
Out-of-stock substitute
Before
“Sorry, that's out of stock. We should have more in next week.”
After
“It's out of stock, but [SKU-B] is a drop-in replacement we have 50 of in the warehouse.”
Compatible accessory
Before
“I've added the filter to your order. Will that be all?”
After
“I've added the filter. Do you also need the compatible gaskets? They're usually replaced at the same time.”
Private label alternative
Before
“Here's the quote for the name-brand part you requested.”
After
“Here's the name-brand price, but we also have a private-label version that's 15% cheaper and available today.”
The Problem
Scattered product knowledge doesn't scale.
Your best people know which products replace which, what's compatible, and what to offer when something's out of stock. But that knowledge lives in their heads — or scattered across spreadsheets, PDFs, and tribal memory.
Ramp-up stays slow. New reps can't answer product questions.
Systems fall short. ERPs track inventory, CRMs manage customers, PIMs store data.
Knowledge drain. When people leave, knowledge leaves with them.
Customer Question
“What can I use instead?”
Out of stock • compatibility matters
Website
No substitute guidance
Website
The right replacement and full basket
New rep
Best effort, but escalates to an expert
New rep
The right replacement and full basket
Expert rep
Identifies the right replacement and full basket
Expert rep
The right replacement and full basket
Without DimB
— Experts are the bottleneck.
DimB
— Expert answers are built into the workflow.
Product ID: BV-750-FP
Part Number
94A-105-01
Brand
Apollo
Similar Products (4)
▼
Nibco T-580-70 Specs
Size
3/4"
Material
Lead-Free Brass
Pressure
600 WOG
Margin
+12% vs current
The Solution
DimB makes expert answers the default.
Your experts already know what to recommend when products are out of stock, incompatible, or incomplete. DimB turns those decisions into instant answers for every rep, every time.
Instant substitutes when products aren't available.
Confident recommendations that match how your experts sell.
Higher order value from the right add-ons at the right time.
How It Works
From scattered knowledge to structured intelligence
01
Connect your catalog
Import your product data from your ERP, PIM, or spreadsheets. DimB works with messy, real-world data — you don't need a clean taxonomy to start.
02
Map the relationships
Your product experts capture what they already know: replacements, compatibility, accessories. DimB can suggest relationships based on data patterns, but your experts always stay in control.
03
Give your team answers
Your team sees relevant cross-references, alternatives, and add-ons right where they work — in your quoting tool or ERP. Knowledge that used to require a phone call now takes seconds.
CapabilitiesBuilt for how distributors actually work
Flexible relationship types
Cross-references, supersessions, compatibility, accessories, substitutes — model the relationships that matter to your business, not a rigid predefined schema.
Works with your existing systems
DimB integrates with your ERP and PIM. It's not another system to replace — it's a layer that makes your existing data more useful.
Your experts stay in control
DimB can suggest relationships, but nothing goes live without expert approval. Your product team owns the data — not an algorithm.
Answers in seconds
Reps find alternatives, compatible products, and substitutes without leaving their workflow. The knowledge is just there.
Early Access
We're working with a select group of distributors to get this right.
DimB is in early production with select distribution companies. We're looking for a few more partners who want to shape the product alongside us.
If you're a distributor with 10,000+ SKUs and a team that's hungry to sell more per order, let's talk.
Common questions
Have other questions?
Get in touchLet's see what's hiding in your catalog.
Book a 30-minute call. We'll look at your product data together and show you what DimB could provide for your team.